SmartDrop

We have been receiving packages for centuries, and making them land in front of our house safely is something we have definitely thought about many years ago. However, as technology develops extremely fast nowadays, the ways to secure our deliveries keep improving, too. SmartDrop secure package delivery box appears to be the result of some successful improvements in this field. Track and view your delivery from the beginning to its very end with this secure delivery box’s on-device AI and 1080p camera. Get involved in communication with your delivery carrier via 2-way audio and lock your box through codes rather than using the traditional keys and then forgetting them somewhere.   An advanced solution to this pretty old problem, no?

The chart above is the illustration of SmartDrop’s leading position in the competition. The lowest price with yet the built-in camera, multiple types of human, motion and delivery notifications and compatibility with Alexa & Google Assistant. Theft protection is something you can definitely afford yourself if you end up getting the SmartDrop.

Being a part of Anker Innovations, one of the leading electronics brands in America, Eufy’s team is giving birth to home appliances and security devices that are aimed to serve people in the most diverse occasions. HomeVac S11 Go is their cordless vacuum cleaner, Lumi is their automatic plug-in night light, Smart Scale is to assist you when keeping track with your diets and health by measuring your weight and tracking it through a mobile app. In addition to these products, eufy has designed a whole ecosystem of security equipments with eufyCam wirefree security cam heading the journey. The latter has been launched on Kickstarter and has brought some big recognition to the team with its success.

As noticed, eufy’s team appears to have some impressive and inspiring background with plenty of manufactured products and an absolutely successful campaign on Kiackstarter. EufyCam has raised $3,139,558 with the support of 8803 backers and has become the base of the security ecosystem that eufy has designed and manufactured since then. Eufy’s website provides multiple opportunities to review and purchase the variety of home appliance & security products they offer. Having experienced some serious success by doing their first steps in crowdfunding on Kickstarter, the team seems to have done a pretty good job at moving forward and inventing!

That wirefree cam, about which we were talking when referring to eufy’s experience and background, was indeed a successfully planned campaign from more than one perspective. 36 updates and these include discounts, rewards, shipping information, news about new-releasing products and…wait for it…an offer to become the ambassador of their brand! Well, the trust one might have towards the company seems to be more than paid off by the trust they have towards their backers! Trying to get this close to backers illustrates some high level of reliance, belief, and affection the team is trying to display towards its supporters! I would have felt touched by this, wouldn’t you? As open as they can get, they are letting their backers know about the equipment testing process and the details of it! It is crucial to be clear about a procedure of such a product, otherwise there would always be some place of uncertainty in everyone’s hesitant hearts for sure!

I was trying to check the 5320 comments the team had to respond for their first campaign, and I must confess it seemed quite a challenge to me! But here I am with some findings that might make us feel the customer service wasn’t doing that good of a job!   As I kept on reviewing the comments, I noticed that some highly significant concerns such as the ones above remained unaddressed by the team, while some other issues got resolved.

This didn’t ascertain me that I have enough information to draw a proper conclusion about the team’s responsiveness, so I dug deeper to find out how responsive the team is to their current campaign, SmartDrop.

Doing a better job for sure! Responding more quickly and more efficiently and trying to address the concerns of backers. Progress is always a good sign! With progress in our minds and this package locker for home, we are dealing with some experienced experts who have proved to be successful enough in the industry they are involved in.  Inspired by the experience and touched by the transparency, the backer community was and is powerful enough to push the SmartDrop team to lead a more responsive and efficient path for the ones who demonstrate trust, support and belief towards them!